Samsung Refrigerator Error Code PC ER
PC ER (also PC CH, and 41E on models that show numbered codes) is a communication error between the fridge's control panel and main board, often after a power surge or when a door harness is loose. Samsung's fix is to power down and reseat the harness above the door.
Also shown as: PC CH, 41E
Common causes
- A recent power surge disrupted communication between components
- The wire harness above the door is not properly connected
- Wiring between the control panel and the main control board is loose or damaged
- Electronic control board failure
What to check, in order
- Unplug the refrigerator or turn off power at the circuit breaker, which is Samsung's first step for this error.
- Disconnect and reconnect the wire harness above the door, then restore power; this is Samsung's stated fix.
- If the code returns, check for pinched door wiring, especially if the doors were recently removed or the fridge was moved.
- If the code still returns, book service: the control board or the display panel will need testing and likely replacement.
Clear the code and test
- Fix what the checks above found first. Clearing the code without fixing the cause only brings it back.
- Plug the appliance back in and restore its water supply if it has one.
- Run the shortest programme and watch the point where the code appeared before.
- If the programme finishes with no code, the fault is cleared. If the code returns, write it down before calling a technician — it speeds up the diagnosis.
When to call a professional
Most cases are solved by the checks above. Book a technician if any of these apply:
- The code comes back after you have run the checks and a test cycle.
- You smell burning, see sparks or scorch marks, or the breaker trips.
- Water is leaking and you cannot stop it at the tap.
- The fix needs panels opened beyond what your manual describes, or a part tested with a meter, and you are not set up for that.
When you call, give the brand, the code PC ER, your model number (on a label inside the door or on the back) and the checks you already ran. It shortens the visit.
Parts that may be involved
Door wire harnessElectronic control boardControl panel
Parts are model-specific. Find your model number first — usually on a label inside the door, on the door frame or on the back — and match the part to that number before ordering.
Questions people ask about PC ER
What does PC ER mean on a Samsung refrigerator?
PC ER means: Communication error between the refrigerator's components. PC ER (also PC CH, and 41E on models that show numbered codes) is a communication error between the fridge's control panel and main board, often after a power surge or when a door harness is loose. Samsung's fix is to power down and reseat the harness above the door.
Can I fix Samsung PC ER myself?
Start yourself: the checks on this page cover the causes you can reach without opening the machine up. If they point to a faulty part, testing or replacing it is usually a technician job.
How do I clear Samsung PC ER?
Fix the cause first — clearing the code on its own brings it straight back. Then restore power and water, run the shortest programme, and watch the stage where the code appeared. If the programme finishes with no code, it is cleared.
Sources checked
- Samsung support: washing machine information codes
- Samsung support: dishwasher information codes
- Samsung support (US): dishwasher troubleshooting
The meaning and checks for this code were checked against the sources above in November 2026. Codes vary by model and region; if your manual lists a different meaning for your exact model, follow the manual.